ERP Integrations
Automation between an ecommerce platform and back office systems is key. That’s why we’re finding that all our clients and prospects are integrating into some type of ERP, Financial, Fulfillment, or POS system to facilitate this function. While each client has a specific workflow for their data, at a minimum each should be sending order status and shipping information back to their order management system. This can result in reduced customer service interactions by keeping customers informed of their order status, thereby cutting costs.
To date, Gorilla has completed integrations with Magento and other platforms to Sage, Retail Pro, UniteU, Dynamics, MOM (Mail Order Manager), AS400, V2K, and Quickbooks to name just a few.
