Great Content and Design
Detailed Product Info and Quality Images
SEO
Customer Reviews
Email Marketing for repeat business
Magento can be configured and developed to perform if you follow some best practices as indicated in this blog post. Gorilla has its own set of best practices inclusive of best practices published by Magento we use to ensure or client sites load quickly. We will also be publishing a white paper on how to improve site performance on the front end in the next month.
http://www.yireo.com/blog/general-news/300-magento-slow-no-way
Automation between an ecommerce platform and back office systems is key. That’s why we’re finding that all our clients and prospects are integrating into some type of ERP, Financial, Fulfillment, or POS system to facilitate this function. While each client has a specific workflow for their data, at a minimum each should be sending order status and shipping information back to their order management system. This can result in reduced customer service interactions by keeping customers informed of their order status, thereby cutting costs.
To date, Gorilla has completed integrations with Magento and other platforms to Sage, Retail Pro, UniteU, Dynamics, MOM (Mail Order Manager), AS400, V2K, and Quickbooks to name just a few.
2010 brings a lot of excitement for the ecommerce world. Retail ecommerce sales numbers were up 14-17% in 2009, depending on the source, while the rest of the retail sector was flat to down 3%. These impressive sales growth numbers are increasingly driving experienced companies to rethink their ecommerce strategy and increase investment in this channel.
This same growth potential is pulling brand manufacturers and companies that have traditionally invested little in their ecommerce channel to shift strategy. These companies will continue to invest in their nascent ecommerce channel to improve sales and margins and to complement their existing sales, distribution, and retail channels.
The Gorilla team is a unique and diverse group that has opinions and interesting ideas on an array of subjects.
2010 is going to be an exciting year for Gorilla as well as our current and future clients. We look forward to sharing our thoughts with you.
